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Common Issues

Simple fixes for common problems. No technical knowledge needed.

The Internet Isn't Working

First, check: Is it just one device or everything?

  • Just one device → restart that device (turn it off and on). Not a homelab problem.
  • Everything → go to the router, turn it off at the plug, wait 30 seconds, turn it back on. Wait 2 minutes. Try again.
  • Still not working → contact your internet provider. Not a homelab problem.

[App Name] Isn't Loading

Replace this with actual apps during setup. One section per important service.

Try this first: 1. Wait 2 minutes and try again — the service may be starting up 2. Try from a different device 3. If still not loading, try restarting the service (see below)

How to restart [App Name]:

How you know it worked:

Home Assistant Isn't Responding

  1. Wait 2 minutes — it may still be starting after a power cut
  2. Try opening:
  3. If the page loads but automations aren't working, try restarting Home Assistant:

A Light / Plug / Smart Home Device Isn't Responding

  1. Check if Home Assistant is working (see above)
  2. Try turning the physical device off at the wall and back on
  3. If it's a bulb, turn the light switch off and on again slowly
  4. Still not working → it may need re-pairing. Contact Dan.

Something Is Making an Unusual Noise

  • A clicking or grinding sound from the NAS boxes → contact Dan immediately — this can indicate a failing hard drive
  • Fan noise during or after a power cut is normal — it should settle down
  • Beeping → take a photo of any lights or displays and contact Dan

I Don't Know What's Wrong

That's okay. Here's what to do:

  1. Take note of what you were trying to do and what happened
  2. Check if this documentation loads at the other address:
  3. Cloud:
  4. Local:
  5. Contact Dan with a description of what you observed

You don't need to fix everything. Some things are fine to leave until Dan is available.